Pay:

• Earn $20-$25 per hour + Bonuses

Hours: 

• Full-Time

• Monday to Friday 8:30 AM to 5:00 PM

• In-Office Position
  

Requirements: 

• Previous experience with Canva would be a major plus!

• Interest and knowledge of content creation/marketing a major plus!

• Excellent communication and interpersonal skills.

• Passing background and drug screen.

• Strong problem-solving abilities.

• Able to commute to office.

• Prior experience in customer service in a similar industry preferred.

• Ability to multitask and prioritize in a fast-paced environment.

• Positive attitude, patience, and empathy in dealing with customers.

Benefits:

• Quarterly Bonus

• Health Insurance With Employer Paid Portion 

• Paid Time Off

• Dental Insurance

• 401k With Company Match

• Vision Insurance

• Referral Program

• Employee Discount

• Parental Leave

Responsibilities: 

• Respond to customer inquiries via phone, email, or chat in a timely and professional manner.

• Provide accurate information about our products, services, pricing, and promotions.

• Assist customers in scheduling service appointments and provide updates on service status.

• Efficiently coordinate and dispatch service requests to the appropriate technical team members.

• Schedule and prioritize service appointments based on urgency and customer needs.

• Communicate effectively with technicians to ensure timely arrivals and completion of service calls.

• Create visually appealing graphics and marketing materials using Canva to support promotional campaigns, social media posts, and email marketing.